We are now offering paperless returns. Access our returns portal below and follow the on-screen instructions.
Access the Returns Portal
Pick your brand and access the portal:
- Accessorize: https://accessorize.returns.international/
- Monsoon: https://monsoon.returns.international/
Our return portals can be used for both guest and registered customers.
For Faster Processing
We recommend entering the following information:
- Your order number
- The email address used when placing your order
This will help us process your return quickly and smoothly.
Important Information
Accessorize will not accept liability for any lost or delayed returns sent back via any other methods. Please ensure our returns process is followed and your online order is registered via our returns portal to obtain your free return label and prevent any delay or disappointment.
Items from Other Retailers
You cannot return Accessorize or Monsoon items purchased from other retailers (e.g., Debenhams) via our return portals.
If you have queries regarding orders placed via other retailers, please contact that retailer directly.
Need Full Return Instructions?
For detailed step-by-step instructions on how to return your order, including information on registered and guest returns, please see our complete returns guide.