As you may be aware there are currently delivery delays to orders being shipped to Republic of Ireland.
It has been advised that orders placed between 30th December 2020 and 25th January 2021 are subjected to delays of up to 25 days. This is due to strict Customs validation check following the UK’s departure from the EU.
We don't want you to miss out on placing a Monsoon order with us, however please be mindful that your parcel may take a little longer to arrive. Some orders are taking up to 4 weeks to be delivered and we thank you for your patience.
Due to adverse weather conditions across the UK there are delivery delays. We do ask that you allow a couple of extra days for your order to arrive.
Our Customer Services team are unable to confirm a specific date or time of delivery and are unable to investigate the location of your order whilst it is in transit within the delivery time frame.
Please refer to your tracking detail by clicking the link in your despatch note for further information.
If your estimated delivery time frame has been and gone, please see below table for guide, let our Customer Services team know and they'll be happy to help you. Please ensure you include your order number so our team can resolve this for you quickly.
We also ask that you check your delivery address doesn't fall under one of our special postcodes which adds an addition 48 hours to our next day delivery service. Our Special postcodes page can be found here.
Please allow the estimated delivery time frame to pass before contacting our Customer Services team about your order.
Fashion Finder-Please note that if you are expecting multiple items these may be delivered separately.
|Delivery Type||Delivery Time Frame|
|Standard UK Delivery||3-5 working days*|
|Next Day UK Delivery and Free Reward Next Day Delivery||
|Saturday UK Delivery||CURRENTLY UNAVAILABLE|
|Sunday UK Delivery||CURRENTLY UNAVAILABLE|
|Click & Collect||
|Republic of Ireland Standard||7-10 working days*|
|Republic of Ireland Express||CURRENTLY UNAVAILABLE|
Just Click Here to access our delivery form if you order is late, let us know as much as you can including your order number and one of the team will look into your delivery.
*Working days are classed as Monday to Friday and don't include Saturday, Sunday or Bank Holidays.
Need more info? Just use our Live Chat Button or click here for our full contact options