As you may be aware there are currently delivery delays to orders being shipped to the EU and Republic of Ireland due to Covid-19 and/or Brexit border restrictions, which is beyond our control.
Due to severe weather conditions across Europe, we have also been advised of network disruptions across all carriers. The weather is forecast to continue into the coming days, therefore both Express and Road services are likely to be affected until at least Thursday 11th February.
We don't want you to miss out on placing a Monsoon order with us, however, please be mindful that your parcel may take a little longer to arrive.
Some orders are taking up to 4 weeks to be delivered to Republic of Ireland and up to 12 weeks to mainland Europe and we thank you for your patience.
Hermes have confirmed there are currently 11 lorries delayed at customs, this is due to strict Custom validation checks in place at Irish customs following the UK’s departure from the EU and a back log of orders being held.
This is something that is currently out with our control therefore, we would kindly ask that you allow time for your order to arrive as we are currently unable to refund or cancel your order at this time.