Our Customer Service Team are a lovely bunch and here to help with all things Monsoon for our customers.


When contacting our Customer Services team please provide them with as much information as possible regarding your query, including any order number you may have. This will allow them to assist you quickly. 


Please be advised that our Customer Services team are unable to assist with any reference, employment requests or employee queries.  


Where possible we do ask that you refrain from contacting us if your delivery is still within the advertised time frame and to please add a couple of extra days for delivery. We're unable to cancel or amend orders after they have been placed. We apologise for any inconvenience and thank you for your patience. 


Our Customer Services team are open 9.00am - 5.30pm Monday to Sunday.  


Email: Please click here to drop an email to our Customer Services team.


Telephone: 0203 372 3052 


WhatsApp: You can WhatsApp us via the WhatsApp icon on our website pages, this will feature on the bottom left hand corner of our web pages. 


Telephone order line: 0203 7388 836  (Monday to Sunday 9am - 5.30pm)