Due to current social circumstances we are aware that our customers may not be able to return items within our specified timeframe, or that circumstances, such as, weddings or christenings may have changed.

Our message to our customers is not to worry.  Please contact our customer services team at customerservices@monsoon.co.uk with any concerns you may have and we will be happy to assist you. Our objective is to make refunds and exchanges the least of our customer's worries during this time.


For sale priced items that were purchased online, you have 14 days to return and you have 7 days to return store-bought sale priced items. 


Need more info?  Just use our Live Chat Button or click here for our full contact options