Can I exchange an item I purchased in one of your stores? We are unable to process exchanges through our warehouse, but you are welcome to visit one of our stores. To locate your nearest store, click here. Need more info? Just use our Live Chat Button or click here for our full contact options 15 June 2019 16:13 Updated Related articles What is your Online Returns Policy? How do I return an item I purchased online? How do I get a refund from you? How long do I have to return a sale item? Can I exchange an item from my online order?