Can I exchange an item I purchased in one of your stores? We are unable to process exchanges through our warehouse, but you are welcome to visit one of our stores. To locate your nearest store, click here. Need more info? Just use our Live Chat Button or click here for our full contact options 14 June 2017 13:31 Related articles How do I return an item? What is your Returns Policy? How do I get a refund from you? Can I exchange an item from my Order? I forgot to include my despatch note in my returns parcel, what should I do?