Our Customer Service Team are a lovely bunch and here to help with all things Accessorize for our customers.

When contacting our Customer Services team please provide them with as much information as possible regarding your query, including any order number you may have, or product information (name or code). This will allow them to assist you quickly. 


Our team are available Monday to Friday: 08:00 - 20:00 GMT, Saturday 09.00 -18.00 GMT and Sunday: 09.00 -14.00 GMT.


You can choose from a number of options and they’ll be available with friendly advice when you need it.



Email: customerservices@monsoon.co.uk

Please be advised that our Customer Services team are unable to assist with any reference, employment requests or employee queries. Please Click Here for more details.


Chat: Use our Live Chat Button to chat with us


Social: Direct message us on Twitter @AccessorizeHelp


Telephone: 0203 372 3052 (Please note, for quality purposes, your call may be recorded).